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Part-Time Counter Associate

Job in Mentor, Lake County, Ohio, 44060, USA
Listing for: Mentorchamber
Part Time position
Listed on 2026-10-23
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Customer Service Rep, Retail Support, Cashier
Salary/Wage Range or Industry Benchmark: 12 - 14 USD Hourly USD 12.00 14.00 HOUR
Job Description & How to Apply Below
The Part-Time Counter Associate provides friendly, dependable service to customers at the counter and over the phone. Training will be provided. Monday-Friday - 12:00 - 4:00 PM

Key Responsibilities
  • Greet customers promptly and assist them in a friendly, professional manner.
  • Help customers locate products and answer basic product questions.
  • Direct more detailed product or technical questions to the appropriate team member.
  • Answer incoming phone calls, take accurate messages, and route calls as needed.
  • Enter customer purchases and complete checkout transactions accurately.
  • Accept approved forms of payment and provide receipts.
  • Keep the counter, checkout area, and nearby displays clean, organized, and stocked.
  • Assist with stocking, labeling, and putting away merchandise.
  • Fill e-commerce orders accurately and prepare items for shipment, including picking, packing, labeling, and organizing completed orders for carrier pickup.
  • Follow company procedures for customer service, safety, payments, and store security.
  • Complete other basic store or office tasks as assigned.
Qualifications
  • Dependable, punctual, and able to follow instructions.
  • Friendly and comfortable speaking with customers in person and by phone.
  • Basic math, reading, and computer skills.
  • Strong attention to detail and willingness to learn.
  • Able to work cooperatively with team members and ask questions when assistance is needed.
  • Maintain a neat appearance and a courteous attitude.
  • Arrive on time and notify a supervisor promptly if an absence or schedule issue occurs.
  • Stand or walk for portions of the shift and be able to lift up to 80 pounds.

Cater to You Catering Company
7575 Bellflower Rd.

Somich & Associates CPAs
38879 Mentor Ave.
Willoughby

The Banquet Center l
35200 Chardon Rd.
Willoughby Hills

Position Requirements
10+ Years work experience
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