Educational Technology Analyst

Salary:

$6,376.00 - $8,065.00 Monthly

Continuous

Merced College, CA

Take ownership of Canvas LMS Administration at Merced College as our Ed Tech Analyst. In this critical role, you will lead the seamless operation of our learning environment, managing global settings, course provisioning, and semester transitions to ensure a reliable experience for all users. You will act as the primary escalation point for complex technical issues, providing responsive support to faculty and students while troubleshooting backend configurations.

This includes navigating data integration challenges, where you will leverage SQL knowledge to assist with system queries and reporting.

Beyond daily maintenance, you will manage the integrity of our digital ecosystem, responsible for evaluating, installing, and overseeing LTI integrations and third-party tools. We are looking for a detail-oriented analyst who can maintain system health while actively researching new Canvas features and emerging technologies that enhance the user experience and drive student success.

As you consider this opportunity, know that Merced College is more than a community college - we are a catalyst for transformation, redefining higher education and setting new standards for excellence. Serving nearly 20,000 students each year, we are proud to be a leading center of learning and opportunity in California's Central Valley. Founded in 1962, Merced College blends a strong tradition of academic excellence with forward-thinking innovation to create an inclusive and engaging environment for students and employees alike.

Committed to the well-being, growth, and professional success of our team, we foster collaboration and a supportive culture where every employee is empowered to make a difference. Located in the heart of California's Central Valley, the City of Merced offers a welcoming community of more than 90,000 residents, with easy access to the Bay Area, Sacramento, and Yosemite National Park.

If you are passionate about innovation, equity, and student success, we invite you to join the Merced College team.

At Merced College, students are our focus, and we are known by their success. We transform lives through education and workforce development.

• Enriching our community through educational experiences and support services:
• Degree/Certificate Programs
• Transfer
• Career Technical Education
• Workforce Training
• Lifelong Learning
• Basic Skills
• Community Engagement

Merced College promotes student success through equitable access, continuous quality improvement, and institutional effectiveness, all with a focus on student achievement.

Range 29

40 hours/week 12 months/year

The Educational Technology Analyst supports student and faculty access to distance education Learning Management Systems and leads the development of online training and help resources.

• Performs a wide variety of technical, production, support, and liaison functions pertaining to distance learning including online, hybrid, and other alternative delivery formats and schedules
• Evaluates, plans, installs (when necessary), and tests all new releases of the distance education software to assure a current and reliable system
• Designs, maintains, and updates online help and training content and other digital and print media related to distance learning
• Works directly with the Distance Education Committee to plan and coordinate implementation of new technology
• Collaborates as the Information Technology representative
• Provides input to management for online Learning Management Systems software updates and maintenance requirements, as well as planned down times or outages
• Collaborates with the Distance Education Committee to establish policy guidelines to ensure compatibility and better service to District users of online education
• Provides planning and technical support for District installations, including the manual and automated upload of students, instructors, and courses in the LMS
• Performs software installations and maintains building blocks required to support the distance education environment
• Performs other related duties as assigned

• Software applications on individual computers and the network
• SQL data extraction techniques and reporting
• Intellectual property licensing, copyright procedures and regulations
• Principles, techniques, and tools for effective and efficient troubleshooting and performance monitoring
• Operating procedures of computer systems and related equipment

• Communicate clearly and concisely, both orally and in writing
• Write clear specifications, standards, and operating procedures
• Analyze data/telecommunication operating problems to determine causes of malfunctioning systems
• Read, interpret, and apply concepts found in complex technical publication manuals and other documents
• Perform a variety of technical tasks in the installation and troubleshooting of…