Quality Control Field Technician - Merced, CA

Location: In-Field:
Merced, CA.

Location Status: Work will be primarily performed at a designated field worksite location based out of a central Race Communications worksite. Occasional travel to and work from other Race offices or other off-site locations may be required.

100% Company-Paid Medical and Dental Benefits

Free Fiber Internet Service

Comp: $27 to $32 USD per hour

Who We Are:

We're more than a fiber internet provider, we're your neighbors, committed to connecting California communities since 1994. At Race, relationships matter as much as speed. We combine cutting-edge technology with a genuine, people-first approach that makes every interaction feel personal. Our team operates like family: collaborative, supportive, and dedicated to making a real difference. When you join Race, you're not just accepting a job, you're becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose.

Position Impact:

The Quality Control Field Technician is responsible for inspecting and evaluating field installations and service work to ensure compliance with company standards, industry regulations, and customer expectations. This role involves conducting thorough quality checks on completed work orders, identifying discrepancies, and providing feedback to field teams to improve service delivery. The Quality Control Field Technician works closely with field technicians, dispatch, and management to maintain high levels of service quality and efficiency.

This position requires strong attention to detail, technical knowledge of installation processes, and the ability to document and report findings accurately. The ideal candidate is proactive, communicates effectively, and ensures that all field operations meet established quality benchmarks.

Qualifications and

Experience:

• Eligibility for US Employment without sponsorship
• Minimum of 21 years of age
• High School Diploma or GED or equivalent is required
• A valid California driver's license, subject to successful verification through a DMV check, is mandatory
• Prior experience in quality control, inspection, or auditing of fieldwork is preferred
• Strong understanding of installation processes, equipment, and materials, particularly in fiber optics, cabling, or telecommunications infrastructure
• Ability to read and interpret work orders, technical diagrams, and blueprints
• Ability to work outdoors in various weather conditions, perform physical tasks such as climbing ladders, bending, and lifting equipment
• Comfortable with traveling to job sites for inspections
• Familiarity with industry standards, safety regulations, and compliance requirements for fieldwork, installations, and equipment handling
• Experience using field service software and tools for documenting work, quality control inspections, and reporting
• Proficiency with smartphones, tablets, and other handheld devices for on-site data entry and communication
• Certifications in areas such as fiber optics (FOA), telecommunications (BICSI), or safety (OSHA) are advantageous but not required
• Understanding of Fiber Optic Networks, Basic Telecom, and Video required
• Fundamental knowledge of Apple IPAD
• In-depth understanding of GO95 and GO128 Standards
• 2-4 years' experience in fiber optic home installations or related field
• Ability to work nights, weekends, holidays, and overtime as needed to support emergency response, outage restoration, and urgent maintenance for 24/7 operations
• The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication
• Proficiency in Spanish Language desirable

Skills:

• Proficient use of MS Office…