AOU- Community Healthcare Worker

AOU
- Community Healthcare Worker page is loaded## AOU
- Community Healthcare Worker locations:
Community Health Center of Meridentime type:
Full time posted on:
Posted Todayjob requisition :
JREQ-014646
** Job Description

Summary:

***
* Job Description:

** The Community Health Center, Inc. cares for 150,000 patients every year at sites across the state. Patients of CHCI have access to a wide range of services and specialties such as medical, behavioral health, and dental care all in one location. We know that many of CHCI patients have complex lives and taking care of their own health or the health of family members can’t always be the number one priority.

CHCI is excited to have Community Health Workers (CHWs) join the team to help our patients tackle the everyday challenges they experience. Working to resolve common social determinants of health can improve our patients’ overall wellness and their lives.

The Community Health Care Worker will  be a part of the Patient Engagement Team to conduct engagement, enrollment and retention  activities for the
* All of Us
* research program. This position will specifically be focused on conducting outreach and engagement activities aimed at enrolling families in the
* All of Us
* research program. Additionally, the position will occasionally require minimal research activities, such as recruiting participants to serve on the participant and community advisory board, coordinating activities with the research team, and other tasks as assigned.
** ROLE AND RESPONSIBILITIES
*** Utilize effective outreach, engagement, and recruitment methods to drive family enrollment rates.
* Provide patients with a thorough overview of the
* All of Us Research Program
* or ancillary studies and answer all questions.
* Meet patients in the clinic or community to educate and enroll them in the
* All of Us Research Program.
** Apply the Teach-Back Method to assess patients’ understanding of the program or ancillary studies.
* Use Motivational Interviewing techniques to build rapport with prospective and current participants.
* Obtain informed consent for IRB-approved protocols.
* Administer surveys and accurately record data.
* Schedule and coordinate appointments for patients to complete enrollment and retention activities.
* Conduct daily outreach and engagement through phone and in-person interactions, with occasional follow-up via email or mail, to inform participants of study activities and schedule their participation.
* Make follow-up calls to participants as needed, on a case-by-case basis.
* Engage with families who have children ages 0–4, providing a welcoming environment for both parents and children during program activities. Be comfortable interacting with young children and offering light supervision as needed while parents complete study-related tasks. (The program may later expand to include older children.)
* Raise awareness among patients and the community about the
* All of Us Research Program
* through various methods, including attendance at community events, waiting room outreach, educational sessions, and distribution of customized marketing materials.
* Build and maintain community partnerships to support outreach and engagement efforts.
* Develop, plan, and host educational sessions in both community and clinic settings to raise awareness and promote understanding of the
* All of Us Research Program
* among patients, families, and local partners.
* Use and navigate multiple systems, use mobile apps, and manage data entry or scheduling tools accurately.
* Perform other duties as reasonably assigned.
** QUALIFICATIONS
* * Required Skills and Education
* Associates Degree required
* Long- term Resident of community served by CHC, with strong knowledge of the resources in that community.
* Strong communication and presentation skills, with the ability to confidently engage and educate diverse audiences in both community and clinical settings.
* Ability to build rapport and foster trust with community members, patients, and families through culturally sensitive communication. Demonstrated experience in the area of obtaining community resources/advocating on behalf of the patient.
* Demonstrate basic computer and technology proficiency, including the ability to navigate multiple systems, use mobile apps, and manage data entry or scheduling tools accurately.
* Ability to problem solve, maintain priority and focus on assigned tasks
* Attention to detail and documentation
* Ability to follow procedures and protocols consistently
* Flexibility in work schedule and willing to travel throughout CT
* Adaptable to change
* Intermediate level proficiency in Microsoft office and internet related applications
* Familiar with standard concepts, practices and procedures related to public health research
* Knowledge of participatory research and working with community
* Adaptability to change
* Patient Relationship Management and community engagement experience
* Bilingual, oral and written (Spanish/English)
** PHYSICAL…