Coordinated Access Network Navigator

Description

Full-Time, Non-Exempt position

$20.00 per hour / 40 hours per week

8am to 5pm with an one hour lunch

Coordinated Access Network (CAN) Navigator will respond to and assist clients on the Shelter Stand-by list who are awaiting shelter placement. Navigator will provide client education on CAN process and encourage clients to utilize their Housing Stabilization Plans.

• Perform CAN assessments via phone both scheduled and warm-transferred for those who have no phone; divert clients from emergency shelter when possible.
• Respond to and assist clients through assessment, referral and direct services to address barriers to stable housing including linkages to benefit assistance programs and internal/external community resources.
• Engage participants in identification of housing opportunities and potential properties and assist with the placement process including landlord dialogue and engagement.
• Advocate for shelter clients with landlords and explain available supports to increase landlords willingness to rent to our clients.
• Work in support of Meriden, Middlesex County and Wallingford CAN identified goals related to entry/exit strategies and housing placement.
• Input client data into Homeless Management Information System (HMIS).
• Work to ensure clients are “document ready” in a timely manner and without delay.
• Attend Meriden, Middlesex County/Wallingford CAN meetings as needed.
• Cross-train to support By-Name List (BNL) management.
• Other related duties as assigned.

• B.A. Degree plus one year experience administering case management services;
• Or an A.S. degree in human services plus three years experience in community-based case management services.
• Bilingual ability (English/Spanish) a plus.
• Familiarity with the CT Homelessness Management Information System (CT HMIS).
• Previous experience working families and individuals experiencing homeless.
• Knowledge of various CT housing programs (Rapid Rehousing, Shelter Plus Care, Permanent Supportive Housing, Rental Assistance Program).
• Familiarity with CT benefit assistance programs.

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k) with matching contributions
• Vacation Time
• Personal Time
• Sick Time
• Holiday Pay

EOE AA M/F/Vets/Disability