Residential Support Staff DDS - Merdian

Available 

Shifts:

First and Second Shift

Build a Career That Makes a Difference

CPM is seeking compassionate, dependable, and motivated Residential Support Staff to join our team. This position provides hands‑on support to individuals with intellectual and developmental disabilities in a residential setting.

As a Residential Support Staff member, you will help individuals strengthen their daily living skills, achieve personal goals, participate in their communities, and live as independently as possible. This is a meaningful opportunity for someone who enjoys helping others and wants to make a positive difference every day.

• Provide respectful, person‑centered care and support.
• Implement individual goals and support strategies in accordance with DDS guidelines and CPM policies.
• Assist individuals with developing and maintaining daily living skills.
• Implement program goals and document each individual’s progress according to established teaching strategies.
• Transport individuals safely to medical appointments, programs, recreational activities, and community events.
• Maintain accurate vehicle mileage, service, and safety records.
• Accompany individuals to medical appointments and ensure that progress notes and physicians’ orders are obtained and submitted promptly.
• Accurately document behavioral, medical, and program‑related information.
• Respond calmly and appropriately to emergencies or crisis situations.
• Promptly report serious incidents, safety concerns, and changes in an individual’s condition to the appropriate supervisor.
• Complete other duties assigned by the Program Coordinator or management team.

• High school diploma or GED required.
• Valid driver’s license and reliable transportation required.
• Knowledge of Connecticut DDS systems is preferred.
• Basic computer skills, including experience with Microsoft Word, Excel, and Outlook.
• Ability to communicate effectively and maintain accurate documentation.
• Ability to remain calm, professional, and responsive during emergencies.
• DDS Medication Certification, First Aid, CPR, and PMT certifications must be obtained within six months of hire and maintained throughout employment.
• Previous experience supporting individuals with intellectual or developmental disabilities is preferred but not required.

Eligible full‑time employees receive access to a comprehensive benefits package that includes:

• Medical insurance
• Dental insurance
• Vision insurance
• Voluntary life insurance
• 403(b) retirement plan

If you are patient, caring, reliable, and passionate about helping others live fulfilling and independent lives, we encourage you to apply. Join CPM and become part of a supportive team dedicated to making a meaningful difference in the lives of the individuals we serve.