Service Assurance Agent
Listed on 2026-10-09
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Business
Data Analyst
Focuses on root cause analysis to improve service, provides feedback to management, offers solutions and actions to solve operational problems. Promotes and supports the service assurance network and quality improvement process in all facets of the operations. Provides inventory tracking, deployment, maintenance support for devices, equipment and software. Performs other duties as assigned.
High school diploma/GED Eighteen (18) months Fed Ex experience. Ability to complete all basic and re currency training. Knowledge of Fed Ex operations features of service. Knowledge of mainframe and web-based applications, i.e. Cosmos, GNSL, FAMIS, IMS, TSO, CMS, etc. Must be proficient with PC applications including word processing, spreadsheets, databases and graphics.
Preferred Qualifications:
Pay Transparency:
Pay: $19.34
Additional Details: TBD by Hiring Manager
For details on our comprehensive benefits, .
Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.
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