UnBound Library Assistant

Description

This is a part-time position working 19 hours/week
.

Application will close at 5:00 PM on Friday, October 23, 2026
.

The un Bound Library Assistant provides patron-focused library service in response to the

technology and information needs of District users at the un Bound Business and Technology

Library. This position focuses on providing information and reference assistance to patrons in

addition to supporting patron services provided by un Bound. The incumbent assists with the daily

operations of the location and performs related duties as assigned. Work is performed

independently at the direction of leadership.

The majority of work hours are spent working public service desks, providing customer service

and technology support.

Provides excellent customer service to library patrons at public service desks, on the phone and

virtually. Provides informational assistance to patrons and refers questions as needed. Makes

decisions based on District policies and procedures. Determines customer needs and advises

patrons about District materials, resources, and technology equipment. Aids visitors in regards to

technology and other District services including databases, District materials, and quality online

sources. Actively promotes respect for diversity and creates a welcoming environment.

Promotes a

culture of accountability, teamwork, and adherence to the District’s guiding principles. Maintains

confidentiality of patron information.

Provides technology support to patrons who bring their technology devices or use the District’s

hardware and software. Troubleshoots the District’s technology equipment. Maintains un Bound

3D printing services by setting up 3D prints for patrons, runs branch 3D printers, updates print

queue, and performs scheduled maintenance for 3D printers and maker equipment. Assists

patrons in setting up paper prints, and ensures equipment is maintained and ready for patron

use. Provides assistance to patrons using the meeting room and sound studio equipment.

Maintains physical appearance of the library. May perform some circulation duties including

issuing library cards, checking materials in and out, reserving items, collecting fees, and answering

the phone. Promotes District collections, services, and programs. Responsible for appropriate and

appealing display of new materials and resources. May be required to drive a District vehicle for

delivery or outreach purposes. Prepares rooms reserved for use by staff and patrons.

Maintains accurate records, collects statistics, tracks performance measures and prepares reports

related to District services and events to include attendance, outcomes, evaluation, costs, etc. as

required by leadership. Completes clerical tasks such as record maintenance, compiling lists and

drafting resource guides in both an office setting. Maintains good attendance and timekeeping

records.

Will open and/or close the library and ensure the security of the building.

Assists in developing and providing some District programs. May attend trainings, webinars, and

community meetings. Recommends purchases based on patron’s interests and requests.

Participates in committee groups as assigned by the District to demonstrate our commitment to a

culture of inclusivity, collaboration, and professional development. This may include serving on a

subcommittee, working group, or project team. Actively promotes respect for diversity and creates

a welcoming environment.

Performs other duties as assigned.

Provides exemplary customer service and maintains a favorable image of the…