Member Experience & Retention Specialist
Listed on 2026-10-06
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Finance & Banking
Banking & Finance, Financial Sales -
Customer Service/HelpDesk
Banking & Finance
Cap Ed Federal Credit Union is seeking a Member Contact Specialist to promote member financial well-being by engaging members in conversations to resolve inquiries, enrich the member experience, and deepen relationships. You will respond across channels and initiate outbound contact.
The role emphasizes listening to member needs, researching solutions, applying policies, and staying informed about products and promotions to support one-call resolutions in a fast-paced credit union environment.
For the Member Experience & Retention Specialist position at Financial Educators Federal Credit Union, we are reviewing applications now.
The position is based in Meridian, , United States.
This opportunity is part of our work in Sales.
The advertised compensation is 46.000 - 52.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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