Manager, Devops

Description

Position Title:

Dev Ops Manager

Department:
Technology / Dev Ops

Location:

Boise, Idaho

Reports To:

Director of IT

Position Summary

The Dev Ops Manager will lead a high-performing team responsible for automation, cloud infrastructure, and CI/CD pipeline management across multiple environments. This role is central to enabling development velocity, improving system reliability, and driving innovation through AI-assisted Dev Ops practices. The ideal candidate is a strong communicator, experienced in AWS and Atlassian toolsets, and skilled at balancing hands‑on technical leadership with effective project and people management.

• Lead, mentor, and grow a team of Dev Ops Engineers and Cloud Platform specialists.
• Oversee design, implementation, and maintenance of CI/CD pipelines across multiple applications and environments.
• Integrate AI and automation technologies to improve efficiency, reduce manual intervention, and enhance system observability.
• Partner with Application Development, QA, and Infrastructure teams to ensure smooth and secure deployments.
• Manage and optimize cloud infrastructure within AWS, ensuring scalability, cost efficiency, and adherence to security best practices.
• Administer and enhance Atlassian toolsets (Bitbucket, Bamboo, Jira, Confluence) to support the full SDLC.
• Define and track operational KPIs, including deployment frequency, lead time for changes, mean time to restore (MTTR), and change failure rate.
• Collaborate cross-functionally to support initiatives involving AI‑driven monitoring, predictive alerting, and self‑healing systems.
• Oversee change management processes and ensure compliance with security, regulatory, and audit standards.
• Lead or contribute to key Dev Ops and platform projects, ensuring timely delivery, clear communication, and measurable outcomes.

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent experience.
• 7+ years of Dev Ops or Cloud Engineering experience, including 2+ years in management or team lead capacity.
• Strong proficiency in AWS (EC2, ECS/EKS, Lambda, Cloud Formation, IAM, S3, RDS, etc.).
• Hands‑on experience with CI/CD tools such as Bamboo, Bitbucket Pipelines, or Git Hub Actions.
• Proven success implementing automation frameworks and infrastructure‑as‑code (IaC) using Terraform, Ansible, or Cloud Formation.
• Experience managing Atlassian suite administration (Jira, Confluence, Bitbucket, Bamboo).
• Familiarity with AI‑driven Dev Ops concepts, observability platforms (e.g., Datadog, Prometheus, Grafana), and ML‑assisted automation.
• Excellent communication, leadership, and project management skills with the ability to translate complex technical topics into clear business language.
• Strong understanding of Agile, ITIL, and modern software development methodologies.

• Experience with containerization and orchestration (Docker, Kubernetes).
• Background in Python, Go, or scripting for automation and tooling.
• Exposure to security and compliance frameworks (SOC 2, ISO 27001, NYDFS, etc.).
• Demonstrated success driving culture change and Dev Ops maturity across distributed teams.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

This is a full‑time position with a work schedule of Monday‑Friday with occasional schedule adjustments for night and weekend work.

This position will require up to 10% travel.

ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

As an employer of California residents, we are dedicated to protecting your privacy rights. Any personal information you provide during the application process will be used solely for permitted internal purposes and will be handled in accordance with applicable privacy laws. By applying to this position, you consent to the collection, use, and disclosure of your personal information as described in our Employee Privacy Notice.