IT Service Delivery Analyst - Elevate Customer Experience
Listed on 2026-09-30
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IT/Tech
American Express is seeking a Service Delivery Analyst to ensure IT services are delivered in alignment with regulatory and business needs. Based in Boise, this role emphasizes day‑to‑day execution of change, incident, problem, and configuration management, while delivering excellent customer service and data‑driven improvements.
You will collaborate with product, shipping, and integration teams to implement efficient capabilities, support audits, and drive automation initiatives.
This role, IT Service Delivery Analyst - Elevate Customer Experience at American Express, could be your next career step.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in , United States.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 26.139 - 37.229.
This role offers the option to work remotely.
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