Branch Manager

Description

This is a full-time position working 40 hours/week
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Hiring range: $28.60 - $34.32

A Branch Manager is responsible and accountable for the budget, vision and long term planning, personnel, community engagement, and daily operations of a library branch. Branch Managers report to the Assistant Director of Branches and supervise branch library staff which may include supervisors. Remains professionally and actively engaged with community partners.

The Branch Manager manages, supervises, and participates in all daily service and support operations at the library branch. Directly supervises library staff, which may include supervisors. Is responsible for the effective delivery of library services at the library branch and in the community by performing elements of staff supervision, coaching, documentation, and coordination. The Branch Manager, in collaboration with the Assistant Director of Branches and Human Resources, is responsible for branch personnel decisions including recruitment, hiring, coaching and discipline, performance feedback and reviews, and employee training and development.

Actively promotes respect for diversity and creates an inclusive, welcoming, and respectful library atmosphere.

The Branch Manager develops branch goals, which are in line with goals of the District. Supports clear communication between library administration, management teams, committees, and library staff. Uses principles of project management in contribution to the effective development of services and initiatives including planning, coordinating, budget and resource allocation, scheduling, integrating, reporting, and supervising multiple projects of varying complexity. Works closely with the Assistant Director of Branches to coordinate and conduct research that envisions long-range plans and strategies for the library branch.

The Branch Manager is responsible and accountable for maintaining assigned fiscal responsibility. Plans and creates budget and supply orders and monitors all expenses in assigned budget areas. May apply for outside grants for supplemental funding as authorized by the library administration.

The Branch Manager ensures, and regularly evaluates, branch facilities are safe, secure, and accessible for patron and staff use. Coordinates with library administration regarding issues affecting branch facilities.

The Branch Manager designs innovative methods of meeting public needs drawing upon current library literature, public and community feedback, and the library’s strategic plan and mission. Establishes and maintains effective working relationships with the public, library employees, volunteers, Friends of the Meridian Library District, Meridian Library Foundation, and other professional groups.

The Branch Manager develops strategies to maintain excellent customer service within the branch and across the District. Makes customer focused decisions based on library policies and procedures. Routinely researches and evaluates user experience and creates plans for implementing, developing, and improving services. Responds to escalated patron concerns regarding library services and resolves patron behavior and code of conduct violations.

The Branch Manager develops and maintains relationships and partnerships through active involvement in the Meridian community and library profession. Is engaged in professional activities through associations, committees, or other organizations. Works with city, school, cultural, and community groups to promote library services. Remains current on best practices and trends in the library profession. Attends and actively participates in regular library meetings and committees;

routinely attends, and occasionally presents, at Library Board of Trustees meetings.

The Branch Manager prepares and ensures accurate and timely reports; records, collects and analyzes statistics, and tracks performance measures of personnel at the branch.

Uses historical and predictive data to inform decisions. Stores and makes available legal and historical documents. Ensures the branch is properly stocked with office and building supplies by maintaining an accurate inventory.

Supports branch collection development by making recommendations for purchases based on community interests and suggestions.…