Store Lead; Store Manager Chinden Linder - Meridian

Store Lead (Store Manager) - ID032--Chinden Linder - Meridian,

#26-254

Meridian, Idaho, United States Retail Leadership Hourly

The Way We Live. We strive for excellence in everything we do in life. Our crafted drinks are a way we show respect for our customers and ourselves. They are the beginning of a relationship built on trust and care that through time grows to see our stories unfold in our city. As part of local communities, each Black Rock Coffee Bar team finds ways to serve their neighborhoods.

And by doing so we help raise the bar for relationships and compassion. As relationships grow, so does accountability. We hold each other to higher standards for the good of all. Whether it be care for nature, care for those in need, or just a sincere desire to see others do well, we learn to expect a lot from each other and a lot for our customers.

Our priority at Black Rock is not for others to know who we are and what we do... but for others to allow us to know them, to add fuel to their story, and to share in the journey.

Job Title: Store Lead
Reports To: Multi-Store Lead
Hourly Rate: Starting at $12.50/hour + tips
FLSA Status: Hourly / Nonexempt / Full-Time

Position Overview. As the Store Lead, you are responsible for creating an environment where Team Members can grow, Guests feel welcomed and connected, and the store consistently delivers strong operational results. You will lead by example through active on-bar leadership, coaching and developing Team Members, maintaining operational standards, and fostering a positive and accountable store culture. You will oversee the day-to-day operations of the store while ensuring consistent execution of Black Rock Coffee Bar's service, quality, safety, and operational expectations.

Success in this role requires strong people leadership, operational ownership, adaptability, and a genuine commitment to the Team Member and Guest experience.

Services and Duties. As the Store Lead, you are responsible for ensuring day-to-day success across your location through operational execution, Team Member development, and Guest experience. You embody Black Rock's standards and values while creating an environment where people can grow and thrive. Your essential duties and key responsibilities include, but are not limited to:

• Oversees daily store operations to deliver results across SPOC.
• Leads, communicates, and champions Black Rock Coffee Bar values, policies, and procedures.
• Establishes effective, positive communication among all Team Members through appropriate channels.
• Plans and executes sales promotions as assigned by Marketing.
• Promotes safe work practices, reports incidents and accidents promptly to the Multi-Store Lead and HR, and follows required procedures.
• Owns hiring, onboarding, and training processes for the store.
• Coaches and develops Team Members through regular feedback, recognition, and accountability to service standards and performance expectations, including corrective action when necessary.
• Serves as the active leader on shift, maintains adequate coverage, arranges coverage for unexpected absences, and ensures meal and rest periods are provided per state requirements.
• Creates and publishes the store schedule on time and ensures adherence to Black Rock availability and time-off request protocols.
• Completes daily off-bar leadership tasks, including approving timecards, managing cash, and submitting expenses.
• Plans and facilitates quarterly store meetings and regular 1:1 conversations with Team Members to provide feedback, support development, and strengthen Team Member engagement.
• Organizes quarterly team outings to support morale and recognition.
• Attends leadership meetings as scheduled, including biweekly or monthly sessions based on regional requirements.
• Proactively troubleshoots equipment issues, addresses Team Member concerns, and resolves operational problems.
• Works a total of 40 hours per week, dedicating at least 32 hours per week to on-bar duties.
• Black Rock Coffee Bar reserves the right to add or modify duties and responsibilities at any time and at its sole discretion.

Additional Barista Duties. In this hourly, non-exempt role, you will also perform on-bar responsibilities. Your additional Barista duties include, but are not limited to:

• Immediately and warmly welcomes Guests and Team Members, ensuring a positive, welcoming, and engaging environment.
• Abides by service speed requirements without compromising beverage quality or Guest service, including third-party…