Install Manager

Base Salary: $75,000–$90,000, depending on experience
Total Annual Earnings Potential: $100,000+ with performance-based incentives
Full-Time | Operations | Reports to the General Manager

You know what it takes to run a successful installation operation: prepared crews, clear expectations, quality workmanship, and a leader who earns the team’s trust.

At Action Garage Door
, we’re looking for an experienced Installation Manager to lead our residential and commercial installation teams. If you’ve built your career in garage doors, construction, or another skilled trade—and have a track record of developing people and improving field performance—this is an opportunity to put that experience to work.

You’ll own the day-to-day performance of the installation department, helping crews work safely, complete jobs correctly, and deliver an excellent customer experience. Working closely with our Installation Coordinator, Sales, Warehouse, and Customer Service teams, you’ll keep jobs moving and address challenges before they become costly delays.

Bring your leadership, technical knowledge, and commitment to quality. Help us build a department that delivers results and a team that takes pride in its work.

Lead, coach, and develop residential and commercial garage door installers.

Set clear expectations for productivity, workmanship, safety, professionalism, and customer satisfaction.

Provide regular feedback, conduct performance reviews, and address performance concerns promptly and professionally.

Identify training needs and help installers strengthen their technical skills and efficiency.

Support recruiting, interviewing, onboarding, and training new team members.

Build a culture where employees receive the support they need and take ownership of their results.

Oversee daily installation activity, crew readiness, job progress, and completion.

Partner with the Installation Coordinator to align scheduling with crew availability, skill levels, job requirements, and capacity.

Confirm crews have accurate job information, materials, tools, and equipment before arriving onsite.

Conduct jobsite visits and quality inspections to reinforce installation standards and support field teams.

Resolve installation challenges, callbacks, warranty issues, and rework efficiently.

Ensure completed work is documented accurately and promptly in Service Titan.

Monitor productivity, labor efficiency, job completion, installer utilization, and installation revenue.

Track quality, callbacks, rework, and customer satisfaction to identify improvement opportunities.

Develop practical action plans that improve performance and prevent recurring problems.

Manage labor costs and material usage to support installation profitability.

Improve processes that increase capacity while maintaining safety and workmanship.

Partner with Sales to clarify specifications, assess jobsite conditions, and address potential installation challenges.

Coordinate with Warehouse personnel to ensure material accuracy, availability, and proper job preparation.

Work with Customer Service and Sales to resolve escalated customer concerns.

Keep leadership informed about staffing needs, department performance, and operational challenges.

Reinforce company safety policies, manufacturer requirements, and proper installation procedures.

Maintain high standards for jobsite cleanliness, customer communication, and professional conduct.

Required Qualifications

Experience leading installation crews, field operations, or skilled trades teams.

A demonstrated ability to coach employees, establish expectations, and improve…