Sr. Drug & Alcohol Program Manager

United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.

Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.

By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.

The Senior Drug & Alcohol Program Manager leads the company's drug and alcohol testing program for the entire driver workforce, including both CDL drivers subject to federal DOT/FMCSA regulations and non-CDL drivers covered under the company's internal policy. This role serves as (or directly oversees) the Designated Employer Representative (DER), ensuring the CDL program is fully compliant with 49 CFR Parts 40 and 382, while administering a parallel, consistent testing program for non-CDL drivers to uphold the same safety standards across the entire fleet.

The position will oversee pre-employment, random, post-accident, reasonable suspicion, return-to-duty, follow-up testing, and all non-DOT & DOT client site-specific testing requirements, programs, and vendors.

• Program Oversight: Manage the company's drug and alcohol testing program for both CDL drivers (federally mandated under 49 CFR Parts 40 and 382) and non-CDL drivers (company policy, generally modeled on DOT standards), ensuring consistent standards while tracking which rules are federally required versus internally adopted.
• Designated Employer Representative (DER): Serve as or directly supervise the DER, acting as the primary point of contact for test results, and authorized to make decisions on the CDL program including immediate removal of drivers from safety-sensitive duties upon a violation.
• Testing Administration: Coordinate pre-employment, random, post-accident, reasonable suspicion, return-to-duty, and follow-up testing for CDL drivers per Part 382, and administer an equivalent testing schedule for non-CDL drivers under company policy.
• Random Selection & Rate Compliance: Maintain random testing pools for both driver populations and ensure selection rates meet or exceed the annual minimum rates set by FMCSA for the CDL pool, applying a comparable standard to the non-CDL pool.
• Clearinghouse Management: Execute required queries and reporting in the FMCSA Commercial Driver's License Drug and Alcohol Clearinghouse for all CDL drivers.
• Vendor & C/TPA Oversight: Manage relationships with Consortium/Third-Party Administrator (C/TPA), Medical Review Officers (MROs), collection sites, and Substance Abuse Professionals (SAPs) supporting both driver populations.
• Incident Response: Provide timely coordination of post-accident and reasonable suspicion testing for all drivers, ensuring CDL cases meet federal legal time frames and non-CDL cases follow company protocol.
• Policy Enforcement: Remove any driver — CDL or non-CDL — from safety-sensitive duties immediately upon a policy violation, and coordinate referrals to SAPs or the Employee Assistance Program (EAP) as applicable.
• Supervisor Training: Coordinate and track the mandatory two-hour reasonable-suspicion training (one hour alcohol, one hour-controlled substances) required for supervisors of CDL drivers under §382.603 and extend…