Assistant Store Manager

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Ross Studios is an off‑price retail chain with over 2,200 stores. We focus on delivering high‑quality, on‑trend merchandise at extraordinary savings while providing a fun treasure‑hunt experience for our customers.

General Purpose

• Manage and supervise all areas assigned by the Store Manager; maintain company standards for customers, associates, and merchandising.
• Lead the entire store operation in the absence of the Store Manager.
• Assure consistent application of company best practices and continuous improvement.

Essential Functions

• Maximize productivity by streamlining processes.
• Analyze store reports to evaluate controllable expenses and performance.
• Communicate any variances from company standards to the Store Manager.
• Schedule associates to meet business objectives.
• Ensure compliance with all state, local, and federal regulations.
• Oversee associate cleaning tasks, including restroom maintenance.
• Accept special assignments as directed by leadership.
• Administer payroll functions, including punch edits, scheduling compliance, Sunday payroll transmission, and reporting.
• Assist in recruiting, hiring, training, and developing non‑exempt associates.
• Maintain compliance with Ross personnel policies and procedures.
• Coordinate cost controls and manage expenditures within budget.
• Control payroll hours and adjust to current business trends.
• Fundamentally prioritize safety and execute emergency procedures.
• Conduct monthly safety meetings and teach teams.
• Deliver exceptional customer service and supervise associates at registers, service desks, and sales floor.
• Support company brand standards in appearance, cleanliness, and merchandising.
• Ensure merchandise processing, recovery, sizing, markdowns, and presentation meet company standards.
• Assist in loss prevention training and oversee inventory processes.
• Monitor store policy compliance and public monitoring systems.
• Serve as a role model for work processes, business acumen, and communication.

• Two or more years of store or assistant store manager experience in a retail environment.
• Demonstrated ability to supervise, motivate, and communicate positively to associates.
• Proven multitasking, prioritization, and independent judgment skills.
• High quality of customer service and fluency in English.
• Availability to work evenings, weekends, and occasional holidays.
• Basic mathematical calculation skills common to retail.

• Utilize store equipment (PDTs, registers, PC).
• Stand, walk, and move up to 100% of working time.
• Regular bending, squatting, kneeling, climbing, carrying, reaching, stooping.
• Occasional lifting of more than 25 lbs.
• Use of janitorial equipment, rolling racks, ladders, and other supplies.

Direct supervision of all non‑exempt associates.

Seniority Level: Mid‑Senior level

Employment Type: Full‑time

Job Function: Sales and Business Development

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities, and experience. We believe that it is an essential part of the Company’s overall commitment to attracting, hiring, and developing a strong, talented, and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.