Administrative Assistant - Southlake Mall

Administrative Assistant - Southlake Mall

Pacific Retail Capital Partners is a fully integrated, entrepreneurial organization with an unparalleled depth of knowledge in all aspects of retail real estate. Our team of executives and strategic partners draws on decades of experience with major national shopping center owners to deliver top‑tier service as an operating partner and provide efficient oversight of the company’s portfolio. Our broad‑based talent is versed in multiple disciplines, from investment and development, which enables the company to quickly assess market opportunities, to management, marketing, and leasing, which allows it to effectively control costs and maintain the quality of its properties.

This position is based in Merrillville, IN; however, our company operates nationally, with a focus on large regional malls throughout the country.

Assisting the Administrative Assistant, you will perform front desk and administrative tasks while offering overall office support to the management team of a regional shopping center.

• Associate’s degree or higher is preferred.
• Administrative/Office experience is preferred.
• Knowledge of accounts payable processes.
• Must have the ability to communicate effectively with customers, tenants, co‑workers, and ownership.
• Solid knowledge of Microsoft Office, PowerPoint, and Excel.

• Assists various departments with office related tasks, including data entry, website assistance, sales collection, retailer memos, operational notifications, etc.
• Assist with the preparation of contracts for the Operations Manager and GM.
• Coordinate the tenant sales process, including collection, input, reporting, and billing.
• Download daily cash receipts from the bank and enter them into the accounting program.
• Regular follow‑up with tenants on open accounts receivable.
• Assist in processing the management team’s expense reports.
• Timely and regular processing of all invoices, including utility bills for the property, including making online payments and sending out checks.
• Prepare insurance claim forms and work with the applicable insurance agency/claims adjuster to investigate incidents and manage the monthly reporting summary of open and closed claims.
• Assist Operations in the RES utility reading data submission.
• Serve visitors by greeting, welcoming, and directing them appropriately.
• Inform visitors/callers by answering or referring inquiries.
• Operate the telecommunication system by following the manufacturer’s instructions for house phone and console operation.
• Maintain an expansive knowledge of Shopping Center stores, business hours, and other relevant property information.
• Help maintain schedules of office team personnel and everyday area activities.
• Maintain a safe and clean reception area by complying with procedures, rules, and regulations.
• Support continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

• Comprehensive health coverage:
  Medical, dental, and vision insurance provided.
• Robust retirement planning: 401(k) plan available with employer matching.
• Financial security:
  Life and disability insurance for added protection.
• Flexible financial options:
  Health savings and flexible spending accounts offered.
• Well‑being and work‑life balance:
  Paid time off and holidays.

Additionally, we strive to create an optimal environment for our employees, where they can learn, grow, and thrive within the company. We strive to create a collaborative and creative atmosphere where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.

Ready to take your career to the next level? Join us in making Southlake Mall the go‑to shopping, dining, and entertainment destination!

If you’re passionate about creating memorable moments, optimizing efficiency, and thriving in a fast‑paced, vibrant environment, this is the opportunity you’ve been waiting for! Please submit your resume and cover letter to R

Please reference “Administrative Assistant - Southlake Mall” in the subject line.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.