Senior Quality Assurance Specialist

UNDERSTANDING

The Senior Quality Assurance Specialist is a core member of the Quality Assurance team. This person monitors and reports quality metrics. By collaborating with operational and support departments they identify trends and root causes to drive improvements that support the quality management system. As a trusted member of the quality team they recommend, own, and drive performance improvements within the Quality Assurance department and beyond.

They challenge themselves using the core values of ACG. They require creativity from themselves, drive a “nothing is impossible” attitude, and view issues as direct challenges to better themselves.

Our 5 Core Values are more than just words, they’re a way of life. We know that companies with a strong culture & a higher purpose perform better in the long run.

• Own It
• ?
  
  Hustle and Refuse to Settle
• Love People
• Act for the Greater Good
• Find a way

• Evaluate and identify opportunities for improving practices and procedures using FDA regulations and third-party certification requirements as a guide.
• Assist the Quality Assurance Manager in maintaining 3rd party certifications. Develop knowledge of internal programs and manage compliance schedule.
• Assist in efforts to educate and train employees on food safety and quality topics.
• Investigate and analyze incidents to identify trends as related to the Quality Management System.
• Initiate corrective actions and communicate findings to the leadership team.
• Lead verification and validation activities for FDA and Global Food Safety Initiative compliance.
• Implement continuous improvement through utilization of Food Safety Plans, Sanitation Standard Operating Procedures (SSOP), HACCP, allergen control, and consumer complaint reduction.
• Under moderate supervision, act as QA representative on multi-functional project teams or non-routine assignments.
• Other duties as assigned

• Reports to the Quality Assurance Manager.
• Communicates regularly and has a strong relationship with team members in multiple departments.
• Communicates and meets periodically with other departmental leaders.

• Working knowledge of FDA 21 CFR Part 117 regulations, HACCP, and Good Manufacturing Practices (GMP).
• Strong computer, document management skills and attention to detail
• Ability to effectively communicate in verbal and written form
• Strong problem solving/trouble shooting skills
• Strong auditing / assessment skills
• Proficiency in computer programs / software such as Microsoft Word, Outlook, Excel, Access, and Power Point.
• A 4-year bachelor’s degree or equivalent work experience
• 1-5 years of related experience is preferred
• HACCP and PCQI certification preferred
• Experience complying with NSF and GFSI standards preferred
• Great verbal, written, and presentation communication skills

• High school diploma or equivalent