Warranty Operations Associate

Warranty Operations Associate

Are you ready to make an impact in Software License, Cloud, Activations, and Warranty operations? Join our fast-paced, high-volume team and help drive seamless administrative and purchasing processes. You’ll report directly to the Supervisor of Software & Warranty Operations and collaborate with a dedicated group of professionals.

$22.00/hr - $28.00/hr

This range is provided by Connection. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

• Support vendor lifecycle operations and ensure compliance
• Assist with purchasing, audit purchase orders, and maintain internal controls
• Manage queues, orders, returns, activations, and registrations (SLAs)
• Activate and register customer purchases, track deliverables, and support revenue recognition
• Build strong relationships with vendors and suppliers

• Are detail-oriented with excellent written & verbal communication skills
• Handle confidential information with professionalism
• Bring a problem-solving mindset and drive process improvements
• Understand Cloud/Software/Activations/Warranty basics and can coach teammates
• Work independently, prioritize well, and meet service levels

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Below are some key details about the role:

• Seniority level
  :
  Entry level
• Employment type
  :
  Full-time
• Job function
  :
  Administrative, Customer Service, and Purchasing
• Industries
  : IT Services and IT Consulting