Senior Systems Engineer; AWS Connect
Listed on 2026-01-01
-
IT/Tech
Systems Engineer, Cloud Computing
Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking a Senior
Systems Engineer (AWS Connect) for our client in the Financial Services domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a
Contract
position, and the client is looking for someone to start immediately.
Duration:12 Months Contract (possible extension/ conversion)
Location:Merrimack, NH or Westlake, TX (Hybrid – 2 Weeks onsite in a month)
Salary:$70.00/Hourly or $130,000/Annually
Role:
Senior Systems Engineer (AWS Connect)
Primary
Skills:
Amazon Web Services (AWS)
Role
Description:
The Senior Systems Engineer (AWS Connect)must have 8 years of experience. For this role, you must be someone helping with a backlog of work AWS Connect on the Contact Center Platform. That’s really going to be the top skill/need.
You will be someone with the ability/skills to configure Amazon Connect, someone who is a Systems Engineer at your core, not a Dev Ops person. If you have a background in Programming, that’s great; but if not, and you are really strong in Amazon Connect, have good general skills in AWS, that will get the job done.
The Expertise You Have- Bachelor’s degree in computer science or equivalent
- 8 years? hands-on experience as a systems engineer
- Demonstrated experience as an engineer responsible for designing, developing, testing, supporting, and solving the Contact Center and telephony products
- Hands-on experience with Amazon Web Services (AWS) and Amazon Connect
- Design and implement cloud-based integrations leveraging AWS services such as Lambda (using Node.js or Python), Dynamo
DB, Cloud Formation, and others - Hands-on experience with Jenkins, including authoring and maintaining declarative CI/CD pipelines and libraries
- Proficient in troubleshooting and resolving complex application issues using Cloud Watch and other monitoring tools
- Provide documentation, knowledge transfer, and architectural guidance to internal teams
- Work cross-functionally with internal teams (cloud, security, telephony, support) as needed
- Experience with version control and CI/CD for deployments
- Proficient in troubleshooting and resolving complex application issues
- Understanding of enterprise-scale platform architecture to which includes considerations for high availability and business continuity.
- Expertise with Agile (Scrum, Kanban) delivery and software design, development, test and operational automation
- Proven ability to work independently and professionally in high pressure/visibility situations within tight time frames
- Self-starter, curious, collaborative, innovative, eager to learn and guide others every day
- Write high-quality code for our applications that is reliable, scalable, and reusable
- Understand the leadership vision and execute on that vision
- Strengthen and promote the culture of innovation by setting examples
- Find creative ways to get things done, and do them right
- Develop a culture of best-in-class software engineering practices
- Exercise a passion for keeping your knowledge up to date with the latest and greatest
- Ensure the high level of integrity in the team
- Take ownership and accountability for figuring out what needs to be done
Education:Bachelor's degree
Experience:Minimum 8 years of experience
Relocation:This position will not cover relocation expenses
Travel:No
Local Preferred: Yes
Note:Must be able to work on a W2 basis (No C2C)
Recruiter Name:
Anil Chaudhry
We have various coverages and additional benefits to choose from:
- Medical, Dental (Including Ortho) & Vision Insurance (Option to Enroll).
- Paid Leaves (Wherever applicable).
- Life & Disability Coverage (Upon eligibility).
- 401K Option, Education Assistance Program and more.
Mastech Digital is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Minimum
Education Required:
Bachelor
Years of Experience
Required:
More than 5 years
Expected Travel Time:
None
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