Production Support Analyst - Financial Tech; QRI) 2nd Shift

Fidelity Investments in Merrimack, NH seeks a Production Support Specialist for the Asset Management QRI Helpdesk. You will handle Level-1 production support, triage incidents, manage tickets, perform readiness checks, onboard users, and communicate with stakeholders to minimize business impact.

The role emphasizes automation, continuous improvement, and rapid issue resolution across applications, infrastructure, and data platforms within AWS environments, using tools like Splunk, Cloud Watch,

The following position is for a Production Support Analyst
- Financial Tech (QRI) 2nd Shift with Fidelity.

Full responsibilities and requirements are described in the listing above.

Learn more about the Production Support Analyst
- Financial Tech (QRI) 2nd Shift role in the description above.

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