Account Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Employee Benefits Account Manager to join our growing team in Merrimack, NH! The Employee Benefits Account Manager’s primary responsibility includes customer service duties for customer accounts and transactions, in support of the production of the business.

The Account Manager will collaborate with the producers in the servicing and marketing of new accounts in accordance with the standards and procedures of the local office.

Build, expand and solidify relationships with clients at all levels within the company and lead appropriate resources to address the client’s needs, including risk and the identification and resolution of underwriting or policy issues. Manage and retain existing book of business. Continuously achieve all audit and performance standards as outlined by leadership. Manage and maintain agency management system with current required information and documents on an ongoing basis, including all IO requirements.

Prepare billings and/or invoices on a timely basis. Responsible for the end-to-end client service process such as marketing, updating agency management system with final required documents. Review daily, weekly, monthly reports such as expiration. Prepare customer renewals, including proposals and presentations while ensuring agreement with customer’s requests / requirements. Attempt to generate new business activity and account rounding.

Insurance Producer license in good standing.

2 years’ experience in a similar position. Strong technical knowledge of the industry of expertise currently being targeted. Insurance Producer license in good standing (authorities in states needed to service the assigned book of business). Proficient with MS Office Suite. Exceptional telephone demeanor. #LI-JE1

• Health Benefits:
  
  Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits:
  
  ESPP; 401k;
  Student Loan Assistance;
  Tuition Reimbursement
• Mental Health & Wellness:
  Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits:
  Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

Orchid Insurance