Sales Lead, Retail, Retail & Store Manager

Overview

Join to apply for the Sales Lead role at Cole Haan
. The Sales Lead supports in the direction of all in‑store activities to achieve sales and profitability targets, and to ensure long‑term business growth in accordance with company philosophy and established policies and procedures. The role will implement the strategic direction of the store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.

• Deliver financial results:
  • Drive financial growth by achieving sales and key KPI goals
  • Assist in controlling store expenses by responsibly managing payroll, supplies, and facilities
  • Coach staff to exceed individual and store goals
• Build a dedicated and good‑natured team:
  • Support and maintain a positive store environment by leading and developing a quality store team
  • Assist in training and development
  • Partner on performance issues
• Create a culture of customer obsession that caters to the extraordinary achiever:
  • Deliver extraordinary customer service through the store team
  • Support and maintain visual merchandising standards consistent with company expectations
• Deliver operational consistency:
  • Achieve all operational objectives with regard to loss prevention, health, and safety
  • Support the team to ensure compliance of all company policies and procedures

• Part‑Time Position
• Related field experience preferred
• Candidates must be at least 16 years of age
• Must have the availability and the ability to work a flexible schedule to meet the demands of a retail business, which may include nights, weekends, and holidays based on business needs
• Must have an independent work ethic, time management skills, and personal accountability
• Knowledge in driving sales, customer service, merchandising, inventory control, and loss prevention
• Demonstrated ability to lead a team to coordinate operational tasks, including receiving shipment and maintaining store cleanliness; will participate in those tasks when additional support is needed
• Able to coordinate and manage a team to accomplish multiple tasks in a fast‑paced environment
• Knowledge in coaching and training
• Demonstrated ability to support a team‑oriented environment
• Able to effectively communicate in verbal and written English
• Computer skills including POS Systems and Microsoft Office
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities
• Ability to lift, push, and pull up to 25‑50 pounds occasionally
• Holds store keys and regularly participates in store opening and closing functions

Cole Haan is an Equal Opportunity Employer committed to meeting the spirit and letter of the law. The company is committed to equal employment opportunity and equal treatment of all qualified individuals – regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.

Mid‑Senior level

Part‑time

Sales and Business Development

Retail