Receptionist, Administrative​/Clerical

Daily tasks will include

• Handling bookings via telephone, email, and online platforms
• Organising guest check-in documentation and pre-arrival arrangements
• Providing a warm welcome and professional check-in/check-out service
• Managing dinner reservations and any special guest requests
• Supporting the Marketing Team with seasonal offers and promotions
• Performing administrative tasks including managing emails, accepting mail, ordering office supplies, and keeping reception tidy and organised
• Overseeing breakfast service and morning setup
• Assisting on the bar or restaurant floor during lunch service and as required
• Delivering outstanding guest service across all touchpoints
• Maintaining a positive, proactive, and professional approach at all times

• Smart, professional, and presentable appearance
• Excellent spoken and written English
• Exceptional customer service and interpersonal skills
• Strong administrative and organisational abilities
• IT literate (Microsoft Word, Excel, Email, Internet applications)
• High attention to detail and accuracy
• Able to work independently and as part of a team
• Full eligibility to work in the UK. Please note this business does not offer sponsorship so do not apply if this is required.

• Basic marketing skills such as social media management or photography
• Experience working in a bar or restaurant environment

• Competitive salary depending on experience
• 28 days annual leave
• Meals provided on shift
• Full training and development opportunities
• Live-in accommodation available for the right candidate (cost deducted from wage)

• Company pension
• Discounted or free food when not on shift
• Share of excellent tips