Contracts Administrator

Established in 1994, ECG Facilities Services is a leading provider of Mechanical and Electrical (M&E) maintenance across the UK. With a strong presence in the commercial, retail and industrial sectors, ECG also delivers specialist services in water hygiene and managed services - operating 24/7, 365 days a year.

With over 30 years of industry expertise and a workforce of more than 400 employees, ECG operates nationwide from its headquarters in Blantyre, Glasgow, supported by strategically located offices across the UK. Now part of the Mecsia Group, ECG continues to set the standard in facilities maintenance through innovation, real-time technology, and an unwavering commitment to excellence.

At ECG, we value the strength that comes from a diverse team. We are proud to promote equality, embrace inclusion, and stand firmly against discrimination in the workplace.

Blantyre

40 hours per week

• Provide general support and assistance to the Contract Manager, Contract Management Staff and Operations Manager as required.
• Assist Contract Managers with various day-to-day contract issues, telephone/email clients and contractors as required.
• Undertake general administration duties to assist in overall contract operation, including responding to a significant volume of emails (Microsoft Outlook).
• Deal with client complaints appropriately.

• Excellent telephone manner with good verbal and written communication skills.
• Ability to be innovative and solve problems while dealing with a broad range of people.
• Ability to prioritise workload with minimal supervision and use own initiative.
• Exercise good time management and prioritise workloads while under pressure.
• A team worker with a flexible approach, including the ability to request and offer support from other team members as required.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability.