Payroll Business Operations Specialist

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!)

and all of our positions are fully remote.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best‑in‑class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance.

Please check out our public handbook to learn more about our culture.
We encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply. You can also check out independent reviews left by other candidates and our employees on Glassdoor. If this job description resonates with you, we want to hear from you!

All of our positions are fully remote. You do not have to relocate to join us!

We love working async and this means you get to do your own schedule.

We empower ownership and proactivity and when in doubt default to action instead of waiting.

The Payroll Business Operations Specialist independently leads and delivers medium to large-scale projects within the payroll domain. This role is responsible for managing end-to-end projects and coordinating with cross‑functional teams. The Specialist performs impact analysis, risk assessments, and change management while identifying process gaps and connecting data insights to operational improvements. They play a key role in driving efficiency, supporting strategic goals, and maintaining alignment with compliance and governance standards.

• Lead and supports 3-5 medium to large projects and work streams, from planning through execution and delivery
• Provide weekly updates in the required format, including reporting risks, issues, dependencies, and items requiring senior leadership action
• Perform impact analysis and risk assessments, ensuring effective change management and documentation
• Facilitate stakeholder alignment by running syncs, workshops, and status updates across payroll and cross‑functional teams (e.g., Product, Legal, Tax, HR)
• Identify inefficiencies and propose process improvements, automations, or tooling enhancements
• Use data to inform decisions and optimize operations; connect insights to process performance and compliance goals
• Develop and maintain key documentation, including project plans, SOPs, and dashboards
• Escalate blockers, recommend solutions, and proactively manage issues to maintain progress
• Support the creation and improvement of governance structures, workflows, and templates
• Guide junior team members or act as a point of contact for specific tools, workflows, or projects

• Intermediate experience in payroll operations, business operations, or project/program management
• Proven experience managing medium to large-scale projects and work streams independently
• Strong working knowledge of payroll processes, compliance considerations, and risk management
• Proficiency in tools such as Notion,  (Champion level), Slack, Microsoft Office, Zendesk, and BI and Analytics tools (like Sigma)
• Training or certification in Project Management, Compliance, or advanced tooling (e.g., , Notion, Zendesk)
• Ability to conduct impact analysis, map processes, and translate data insights into actionable improvements
• Skilled in cross‑functional coordination, stakeholder management, and structured communication
• Comfortable managing project complexity, ambiguity, and competing priorities
• Demonstrated ability to identify, propose, and test process and automation enhancements

• You’ll…