RFID Operations Manager

Overview

Because we strive to put people first. Culture, our way.

Transformation at Primark

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.

What You’ll Do as an RFID Operation Manager

In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day:

• Lead Business Readiness for RFID Rollout — Accountable for ensuring all upstream operational areas—including Buying, suppliers, and supply chain—are fully prepared and engaged across every phase of Primark’s multi‑year RFID implementation.
• Define & Maintain RFID Tag Governance — Develop and uphold tag governance standards (tag type, placement by product), while coordinating with Packaging teams on artwork changes required for different product categories.
• Leverage Best Practice & Market Awareness — Integrate vendor best practices and external industry insights into delivery plans, while staying up to date on RFID market trends and competitor advancements.
• Stakeholder Communication & Vendor Management — Communicate progress, risks, and opportunities to senior stakeholders; lead the RFP process and vendor selection; and work closely with Buying teams, suppliers, and vendors to initiate RFID source tagging.
• Data‑Driven Implementation Actions — Use merchandise and volume data to identify priority product groups, triggering targeted operational actions with supply chain and logistics leadership.
• Oversee Tagging Operations & RFID Testing — Plan and manage on‑site/off‑site tagging of non‑RFID stock by country and programme phase, and own depot-level RFID count saturation tests across departments and depots.

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best.

Let’s talk lifestyle:
Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:

• Relevant RFID & Retail Expertise — Brings 2–3 years’ experience in RFID or RFID‑related deployment/BAU operations, plus at least 5 years of retail or supply chain experience within a central function.
• Strong Project & Stakeholder Management — Highly organised with experience managing multi‑discipline projects, balancing multiple priorities, and proactively managing stakeholder relationships to mitigate issues while maintaining confidentiality and professionalism.
• Exceptional Communication & Facilitation Skills — Able to articulate RFID vision persuasively, engage diverse stakeholders, present complex information clearly, write strong high‑level reports, and communicate effectively with both technical and non‑technical audiences.
• Analytical, Commercial & Strategic Thinking — Demonstrates an analytical mindset focused on cost, value, and customer experience; strong attention to detail with ability to interrogate large data volumes while maintaining strategic overview; commercially aware with an interest in retail technology trends.
• High Integrity, Accountability & Adaptability — Operates with sound judgement, ethics, tact and diplomacy; manages sensitive matters responsibly; works independently or in teams with accountability; flexible and adaptable in meeting deadlines across multiple projects.
• Educational Foundation & Professional Competencies — Holds a relevant degree or equivalent experience, and showcases strategic, innovative thinking, strong planning/organisation skills, the ability to multi‑task effectively, and a proactive approach to identifying and managing emerging risks.

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of…