Training Officer

Usay Compare is seeking a Training Officer to support the development of our Private Medical Insurance Sales Advisors and contribute to the continued growth of our Learning & Development function. This role is well‑suited to someone who communicates clearly, builds strong working relationships, and takes pride in helping others develop their skills and confidence.

You will play a key role in supporting our Sales Bootcamp graduates as they transition into their roles, providing structured coaching and guidance to ensure learning is applied effectively. You will also lead our PMI Switch Training for experienced advisors, ensuring they remain confident, knowledgeable, and equipped to deliver high‑quality advice. The position offers variety, visibility across the business, and the opportunity to influence how learning is delivered.

The role involves delivering training both in person and virtually, coaching individuals and groups, and producing learning materials that are accurate, engaging, and aligned with business needs. Collaboration with managers and subject‑matter experts will be essential, as will a proactive approach to keeping content current and evaluating the impact of training.

We are looking for someone with strong communication and presentation skills, experience coaching others, and confidence using digital tools such as PowerPoint and MS Teams. A background in sales, contact centres, PMI, or FCA‑regulated environments is helpful but not essential; what matters most is a professional approach, good organisation, and a genuine interest in supporting people’s development.

• Competitive salary of £35,000 per annum
• 26 days’ annual leave plus Bank Holidays
• Private medical insurance, life insurance, critical illness cover, income protection
• Pension scheme
• Access to a wide range of additional benefits including:
• Technology scheme
• Car salary sacrifice scheme
• Restaurant discount card
• Cycle to work scheme
• Gym membership
• Healthcare cash plan or Private Medical Insurance
• Dental insurance
• A supportive, friendly working environment with ongoing development opportunities

If you’re looking for a role where you can make a meaningful contribution to people’s growth and support a high‑performing team, we’d be pleased to hear from you.

Usay Compare, part of Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note:

We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please.