Training & Competence Supervision Manager

Are you ready to chart your own career path? With our refreshed strategy, we’re building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success. This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform - because we believe in the difference our work makes.

• Location:
  
  Open to the following SJP Locations:
  Bristol, Cirencester, Solihull, Cambridge, London and St Albans
• Workplace Type:
  Hybrid
• Employment Type:
  
  Permanent
• Seniority:
  Mid-Senior Level
• Multiple Positions Available

You will play a key role in protecting clients and supporting advisers by ensuring advice is high quality, compliant, and delivered to the right standard. You will be a trusted part of the team where you influence outcomes through expertise, judgement, and positive relationships rather than direct authority.

You will coordinate with our Partnership by assessing their work and confirming they maintain proficiency and compliance for excellent client outcomes. You will assemble evidence, provide clear and constructive feedback, and mentor advisers to improve standards and manage risk. You will collaborate with Risk, Compliance, and wider teams to identify issues early and support improved client outcomes.

We seek an individual with the ability to take ownership, act with integrity, and make confident decisions. You will be comfortable influencing others without authority, able to challenge when needed, and trusted to work independently as well as a passion for team collaboration and support.

• Ensure risk and compliance requirements are consistently maintained to deliver outstanding client outcomes.
• Highlight potential risks and areas for improvement to the field risk team, supporting proactive oversight of Partner firms.
• Implement and maintain SJP systems to guarantee that Partners and Advisers align with the FCA’s objectives and the principles of fitness and propriety.
• Collaborate with a group of Partners and Advisers, focusing on gathering evidence and entering it into Salesforce. This confirms competence and fulfils the annual ADOC requirements.
• Work alongside other managers in the field team to help Partners and Advisers build the knowledge and skills needed to write, document, and submit business that follows SJP guidelines and meets required standards. Always prioritise excellent client outcomes.
• Keep your manager and field colleagues up to date on key matters and risks that involve a Partner or Adviser’s business.

• QCF Level 4 qualification, such as the CII Diploma in Regulated Financial Planning (or close to qualified).
• Experience or exposure to a risk supervision, compliance, risk, or quality assurance environment within financial services.
• Good understanding of FCA requirements, adviser competence, and Consumer Duty.
• Ability to review advice quality, identify risks, and provide clear, constructive feedback.

• Experience working with Salesforce or similar case management systems.
• Background in mentoring, training, or supporting development.

• Willingness to travel to connect with Partners and Advisers across different locations.
• Flexibility to support other regions or projects when required.

We reward you for the work you do, whether that’s through our discretionary annual bonus scheme that reflects both personal and company performance, competitive annual leave allowance (28 days plus bank holidays, with the option to purchase an additional 5 days), or online rewards platform with a variety of discounts.

We also have benefits to support whatever stage of life you are in, including:

• Competitive parental leave (26 weeks full pay)
• Private medical insurance (optional taxable benefit)
• 10% non-contributory pension (increasing with length of service)

We're an equal opportunities employer and want to ensure our recruitment process is accessible and inclusive for…