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Senior Manager - Client Partner

Job in Merthyr Tydfil, Merthyr Tydfil County, CF47, Wales, UK
Listing for: Alexander Mann Solutions
Full Time position
Listed on 2026-06-26
Job specializations:
  • Business
    Client Relationship Manager
  • Management
    Client Relationship Manager
Job Description & How to Apply Below

Senior Manager
- Client Partner

We are looking for a strategic partner to lead and deliver measurable business impact for our clients through innovative talent solutions. As a Senior Manager
- Client Partner, you will work closely with AMS clients to develop and execute strategies that drive transformation, growth, and value.

About Us

Talent is our World. At AMS, we believe in nurturing talent and fostering a culture where passion for success thrives. We encourage you to explore opportunities within our organization. Your talent is our greatest asset, and we're dedicated to providing the environment, resources, networks, and career experiences essential for your progress.

The Role

As a Senior Manager
- Client Partner, you will partner with AMS clients to deliver measurable business impact through strategic leadership, innovation, and aligned solutions—driving transformation, growth, and value. In this position, you will act as the Principal Partner to a global client delivering talent services in the UK and APAC.

Performance Outcomes / Accountabilities Strategic Partnership Development
  • Redefine governance frameworks and establish a modern, value-driven partnership model.
  • Lead the evolution of quarterly business reviews for alignment with the client’s workforce strategy.
  • Reposition AMS’s value proposition within the client account, focusing on long‑term impact and strategic contribution.
Talent Strategy & Advisory
  • Drive initiatives supporting the client’s future workforce agenda, including skills creation and capability building.
  • Partner with account leaders to identify opportunities where AMS can provide advisory, transformation, and workforce planning support.
  • Contribute to the development and testing of an impact narrative that articulates AMS’s strategic value.
Solution Design & Innovation
  • Collaborate with delivery teams and client stakeholders to develop creative, tailored talent solutions.
  • Design and implement scalable programmes such as resource augmentation (RA) for tactical hiring needs and skills‑based cohorts for transformation initiatives.
  • Identify and shape opportunities across advisory, MSP (contingent workforce), and skills development offerings.
Growth & Market Expansion
  • Drive expansion of RA solutions across key markets, including emerging opportunities such as Hong Kong & Singapore.
  • Identify and unlock growth opportunities across the account’s global footprint, particularly in markets without a defined solution.
  • Support the scaling of AMS services to meet evolving client requirements and market demands.
Key Responsibilities Growth / Client
  • Identify and understand the client’s business strategy and goals to develop a POV, Business Case and complete Value Story as part of the strategic account plan.
  • Strengthen senior‑level client partnerships and leverage the broader AMS network to widen and deepen engagement across the stakeholder map.
  • Take ownership of client outcomes, driving retention, renewal, and profitable growth of all AMS service lines while ensuring all contractual commitments are met.
  • Act as the senior point of escalation for operational or commercial matters.
  • Leverage the ‘Collaboration Points One Pagers’ to orchestrate across Growth, Client Services, and other internal teams.
  • Embed innovation and service excellence in account planning to consistently exceed client expectations.
Business Development / Growth
  • Drive disciplined pipeline creation, using Salesforce and supporting tools to reflect client activity and performance metrics.
  • Lead retention strategies and partner with Growth Sector leads and Regional Sales on competitive renewal processes.
  • Co‑create thought leadership with Insights & Talent colleagues.
  • Partner with internal stakeholders on whitespace growth aligned with client business priorities.
People & Leadership
  • Craft executive‑level POVs that connect talent strategy to business impact.
  • Lead by example in Moments That Matter (e.g., Q ).
  • Translate complexity into clarity for cross‑functional teams.
  • Model disciplined growth behaviours across account planning and pipeline creation.
  • Orchestrate diverse experts into a unified client voice.
  • Coach and elevate junior colleagues.
  • Champion adoption of…
Position Requirements
10+ Years work experience
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