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Customer Services Advisor
Job in
Merthyr Tydfil, Merthyr Tydfil County, CF47, Wales, UK
Listed on 2026-02-16
Listing for:
jobs.jerseyeveningpost.com-job boards
Full Time
position Listed on 2026-02-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Overview
Our client is seeking to recruit an experienced Customer Service Adviser to join a busy operational hub, providing front-line support services (face to face, online and over the phone) to a wide range of customers while projecting a positive and friendly image.
Responsibilities- Provide front-line customer support across multiple channels (face to face, online and over the phone).
- Manage a high-volume workload in a fast-paced environment while maintaining professionalism and confidentiality.
- Handle sensitive situations with tact and discretion and ensure a high level of customer service at all times.
- Multi-task effectively to balance administrative tasks with customer interactions.
- Maintain strong attention to detail and deliver accurate information and administrative support as required.
- Previous experience in a similar customer service role is preferred.
- Strong numeric aptitude and solid all-round administrative skills.
- IT literate and able to use standard office software and systems.
- Confident communicator with the ability to remain approachable and friendly.
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