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Lifeline Services Team Lead — Customer & Operations

Job in Merthyr Tydfil, Merthyr Tydfil County, CF47, Wales, UK
Listing for: Merthyr Tydfil County Borough Council
Full Time position
Listed on 2026-07-21
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 28000 - 36000 GBP Yearly GBP 28000.00 36000.00 YEAR
Job Description & How to Apply Below

Merthyr Tydfil County Borough Council is inviting applications for a role managing the Lifeline and Installation Teams to deliver high-quality customer service. The post requires responding to public queries across Lifeline services and working with partner organisations to ensure smooth operation and meeting Quality Standards Framework requirements.

The successful candidate will advocate for customers, engage with stakeholder groups, and provide evidence of essential qualifications as part of

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