Part Time Spa Therapist

Spa Therapist - Part Time Only

We are looking for a Spa Therapist to join our team at the Carlyon Bay Hotel.

You need to have NVQ Level
3. Experience with Elemis products is preferable but not essential. Be available to work 3 or 4 days out of 7 including weekends. Contract 24 or 32 hours per week, 8 hours per day. £13.71 per hour.

As a Spa Therapist, you will carry out and manage the wide range of luxurious high‑end holistic and results‑driven treatments on offer at The Carlyon Bay Hotel. Every step of our customer journey should ooze serene spa sophistication; our guests should feel special at each visit and leave relaxed and rejuvenated. You will demonstrate professionalism and exceptional customer service to provide a first‑class spa and wellbeing experience.

The ideal candidate will have a passion for health and wellbeing along with the appropriate qualifications.

As part of the Brend Collection, you will receive a competitive rate of pay, opportunities for progression within the spa and throughout the hotel group, ongoing training, share of staff tips, staff discounts at any Brend Collection establishment and paid holidays. Flexible working is available with various shifts including early evenings and weekends. This is a great opportunity to work for a successful local company that is renowned for their approach and delivery of unparalleled service in St Austell.

As a Spa Therapist at The Carlyon Bay Hotel, you will carry out multiple spa and beauty treatments daily including facials, massages, wellness treatments and waxing. You will also be required to help achieve sales targets and manage customer feedback.

• Offer guests a high level of service while embracing the Company's brand standards
• Maintain a comprehensive knowledge of all the treatments, products, promotions, spa day and spa break packages on offer
• Ensure all treatments comply with current legislation and company standards
• Cross sell complimentary services and recommend appropriate home care products
• Provide post‑treatment advice, aftercare and recommendations
• Interact and communicate effectively with clients, members, team members, guests, and management team
• Maintain our standard of cleanliness, hygiene and professional presentation
• Maintain linen and product levels in treatment rooms

A minimum of NVQ Level 3 is required, with a minimum of 1 year’s experience in a busy spa preferred, however not essential.

• Flexibility to work to the hours and needs of the business including shifts, weekend and Bank Holiday work as well as covering shifts due to illness
• Positive and friendly attitude to your colleagues, superiors and guests
• Effective communication with staff and clients
• Ability to work in a fast‑paced environment and cover treatments and Spa Attendant duties when required
• Strong interpersonal skills
• Confident, professional and welcoming personality
• Commitment to delivering superior levels of customer service
• A neat and tidy appearance (hair and fingernails) and adherence to uniform requirements

• Competitive rates of pay
• Paid holidays
• Share of staff tips
• Discounts when dining at any Brend Collection establishment
• Discounted spa treatments and products
• Reduced accommodation rates
• Support and training throughout your career
• Opportunities for career progression within a successful local company

The Brend Collection is a family‑run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!