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Service Desk Analyst - Customer-Focused IT Support; Hybrid
Job in
Merthyr Tydfil, Merthyr Tydfil County, CF47, Wales, UK
Listed on 2026-06-08
Listing for:
Ordnance Survey
Full Time
position Listed on 2026-06-08
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Ordnance Survey is seeking a Service Desk Analyst to join their Technology Operations team. This role requires strong technical aptitude and customer service skills as you will serve as the first point of contact for IT support, handling a high volume of requests and troubleshooting issues across systems.
The ideal candidate will have experience in a similar fast-paced environment, be proficient in Microsoft 365, and possess excellent communication skills. The position offers a competitive salary, performance-related bonuses, and hybrid working options.
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