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Strategic Enterprise CSM: Drive Value, Adoption & Growth
Job in
Merthyr Tydfil, Merthyr Tydfil County, CF47, Wales, UK
Listed on 2026-06-27
Listing for:
HiBob
Full Time
position Listed on 2026-06-27
Job specializations:
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IT/Tech
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Customer Service/HelpDesk
Bilingual
Job Description & How to Apply Below
HiBob in the United Kingdom is looking for a strategic Customer Success Manager who will help large customers realize measurable business value. This role involves building success plans aligned with customer goals, leading engagements, and translating usage signals into actions to drive retention and growth.
The successful candidate will also engage stakeholders, champion product adoption, and assess customer health through data-driven insights. This position offers an opportunity to become a trusted advisor and strategically influence customer success.
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