Operations Manager – Care Home

We are seeking an experienced Operations Manager to provide strategic and operational leadership across multiple care homes in the North West.
Reporting to the Regional Operations Manager / Operations Director, you will ensure homes remain fully compliant with regulatory requirements, deliver high-quality care and environments for residents, and achieve financial and business objectives. You will provide strong leadership, guidance, and mentoring to Home Managers, driving performance and continuous improvement.

• Lead and support Home Managers, ensuring effective recruitment, training, and team development
• Oversee financial performance, budgeting, reporting, and business growth to meet targets
• Ensure full compliance with regulatory and legal standards, implementing action plans where required
• Monitor and improve care quality, safety, and overall resident experience
• Build positive relationships with residents, families, staff, and external stakeholders, including regulators
• Track KPIs, analyse performance data, and report to senior leadership
• Identify development needs and mentor senior staff to strengthen performance

• Proven experience managing operations within a care home or healthcare setting
• Strong knowledge of financial management, compliance, and care regulations
• Excellent leadership and people management skills
• Strong communication and stakeholder engagement abilities
• Data-driven with a focus on delivering high-quality elderly care
• Able to work independently in a fast-paced environment
• Full UK driving licence
• NMC Registered Nurse with relevant post-registration experience

If you are a motivated leader with a passion for quality care and operational excellence, we would love to hear from you.

• Job Title
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  Operations Manager – Care Home