Incident Management Manager

This senior leadership role is responsible for leading Natural Resources Wales' (NRW's) incident, emergency management and business continuity functions at a national level. It provides strategic leadership for policy, strategy, governance and guidance, ensuring effective organisational preparedness, response and recovery arrangements across NRW's areas of responsibility. The role leads engagement with Welsh and UK Governments, Civil Contingencies Act partners and other key stakeholders, helping shape national resilience arrangements while ensuring requirements are implemented within NRW.

Reporting to the Head of Flood and Incident Risk Management, the post-holder line manages the Team Leader for a national team of specialist advisors and the senior Business Continuity advisor, providing organisational leadership, strategic influence and assurance across Wales in response to current and emerging risks and hazards. As an organisation we support flexible working you will be contracted to the NRW office at the above location and a suitable hybrid working pattern will be agreed on appointment.

Any regular face to face meetings or training will be planned in advance.

Interviews will take place through Microsoft Teams on week commencing 9th November 2026.

• Lead on setting and implementing NRW's policy, strategy, guidance and operational plans for incident and emergencies management (including Business Continuity Management).
• Lead on the provision of expert advice, guidance and briefings to staff at all levels for work area.
• Lead on change and reviewing, developing and the provision of national incident and emergencies management systems and online services, evidence and research management, and data custodianship for incident management.
• Build and maintain relations with key stakeholders, including at Wales, UK and international levels to ensure that NRW fulfils its roles and duties in this area, and successfully influence the policy, strategy and the activities of other organisations
• Lead and provide direction to a team of advisors and operational staff, and provide indirect leadership to all incident and emergencies management staff across Wales.
• Be the Business Lead and lead the technical input into the Incident Management Business Group.
• Undertake health and safety duties and responsibilities appropriate to the post
• Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy , together with an understanding of how it operates within the responsibilities of the post
• Be committed to your own development and that of your staff through the effective use of your personal development plan (known as Sgwrs).
• Required to take part in incident response activities.
• Any other reasonable duties requested commensurate with the grade of this role.

In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method.

• Relevant degree.
• You will be expected to keep up to date with changing policy and proposed changes to legislation via membership of a relevant professional body or other equivalent means.
• Expert knowledge of incident management and business continuity management processes and the complex range of drivers and barriers to delivery.
• Experience of representing organisations in high profile and contentious issues in the public arena.
• Experience of building networks and relationships with partner organisations and agencies at a national and UK level.

• Essential:
  Level A1 - Entry level

Welsh language levels

Due to the nature of the work the successful candidate must be eligible for Security Check (SC) clearance. This generally requires five years' continuous residency in the UK. Further details on eligibility can be found on National security vetting: clearance levels -  . Offers will also be subject to a satisfactory Disclosure and Barring Service Check (DBS) check.

This role meets the criteria for sponsorship under the Skilled Worker visa route. Natural Resources Wales welcomes applications from non-UK citizens who are eligible to apply under this route,…