Shop Manager​/Rheolwr Siop; Charity Retail

Overview

We're looking for a Shop Manager who shares our values, passion and drive supporting our shop's trading hours across the week or weekends. You'll be joining a team where diversity is welcomed, people matter and we take pride in our work. We're determined to be here for everyone affected by cancer. So it's a retail job that makes a real difference to us achieving so much.

You'll be supported by an Assistant Shop Manager to inspire, lead and manage a shop volunteer team. You'll coach your team to make sure the shop's looking sharp, sorting and selling stock and the admin side of running a shop is slick.

Customer care, team collaboration and creative thinking are things you're great at. You're someone who communicates with others easily and is inclusive in a team role with good management skills and can generate profit.

Your application should demonstrate your motivation for the Shop Manager role and how your skills or experience could be a great match for it.

• Lead and manage a shop volunteer team with support from an Assistant Shop Manager.
• Coach team members to ensure the shop looks sharp, sorts and sells stock, and runs admin efficiently.
• Deliver excellent customer care and work with the team to provide a positive customer experience.
• Collaborate with team members and use creative thinking to drive performance and profitability.

• Management and coaching experience where you've helped people to learn and develop and been an inspiring role model as a leader.
• Charity retail experience isn't necessary but would be beneficial.
• Customer service skills delivering excellent customer care, preferably in a retail management environment.
• Computer and admin confidence to process till sales, follow and supervise work processes and manage regular shop admin.
• Sensible, fair and good decision making to recruit, motivate and manage a diverse group of people in an inclusive way.

At Tenovus Cancer Care we're guided in all that we do by our core values. These are:
Collaborative, Integrity, Innovative, Respectful and Inclusive. We're dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves s means that whatever your background you'll have an equal opportunity with us.

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.

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