Customer Assistant - Operations

Work Pattern

• Sun 10:00-16:00
• Mon 14:00-20:00
• Thurs 14:00-20:00
• Sat 07:00-13:00

This role is open to candidates who are 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you will be the backstage powerhouse of our stores. It is a physically demanding, high‑intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

• Manage stock and deliveries, ensuring the shop floor stays full, clean, and ready for customers.
• Coordinate behind‑the‑scenes work to maintain product flow with urgency and accuracy.
• Adapt to flexible, cross‑functional duties across the wider store to keep pace with retail demands.
• Use digital tools confidently to track deliveries and manage stock efficiently, focusing on availability and speed.
• Collaborate as a team player, supporting colleagues across the store.
• Respond quickly to early‑morning deliveries, late‑day stock shifts, and other dynamic tasks, keeping operations moving.

Take Your Marks and apply today.