General Sales Assistant

Position Overview

As a General Sales Assistant within our stores, you will deliver an efficient and reliable service to our customers who are at the heart of everything we do.

You will act as a customer advisor, achieving sales while living our Matalan Values and maintaining a high‑performing, energetic, and adaptable energy.

You will make sure that the customer’s experience in‑store is at the forefront of our work.

• Deliver efficient and reliable service to customers.
• Act as a customer advisor, achieving sales while living Matalan Values and maintaining a high‑performing, energetic and adaptable approach.
• Ensure the customer experience in‑store is the priority.
• Work across the shop floor, till area and stock room.
• Support a family‑style team with approachable management.
• Enjoy a fast‑paced retail sales environment.

We champion equality for all and make lasting connections that go beyond work.

We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open‑mindedness and growth.

• Competitive salary.
• 20% colleague discount.
• Family Extras Scheme – an exclusive discount website that allows you to save money at hundreds of retailers across the country.
• Pension scheme.
• Access to the ‘Your Voice’ forum to share your views and ideas.
• Learning culture with a great induction, access to the ‘MyMatalan’ online platform, and ongoing support and development to help you grow within your role.