Retail Team Leader

Retail Team Leader/Supervisor

35 hours per week - £13.71 per hour

DCK is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Next and many more!

Our Retail Supervisor role is key to our business, providing face‑to‑face contact and hands‑on merchandising expertise in the stores we work with, and line management responsibility for our team of retail associates.

• Competitive rates of pay
• Free jewellery – up to £55 per month
• Flexible working hours – you work the hours anytime during the day that suits you
• No weekend working

35 hour contract per week, Monday to Friday.

Pay rate: £13.71 per hour.

Location:

You will cover the zone of Merthyr Tydfil.

Being tech‑savvy is desirable as we use quite a few apps to make working here as smooth as possible.

• You will need to be host and customer‑focused, with a friendly, polite, professional and positive attitude – an ambassador for our brands.
• Consistently deliver excellent product presentation and visual merchandising standards to optimise sales.
• Provide line management support to your team of retail associates, providing zone escalation support and ad‑hoc expertise when required.
• Follow all operational processes and policies, ensuring an efficient and safe working environment.
• Your appointments will be planned for you using our industry‑leading scheduling system which you will access on your mobile phone.

• Supervisory experience in a retail setting is a must – you need to love working in a team and enjoy building productive professional relationships.
• Confident & positive with good interpersonal skills.
• Happy to work unsupervised, following written & visual instructions.
• Has a great standard of personal presentation as an ambassador for our brands.
• Able to travel efficiently to all locations in the zone using your own vehicle. Must have a full valid driving licence and access to your own vehicle.
• Access to a device with the operating system of either Android 8.1 or later OR Apple iOS 13.4 or later.
• Confident with the use of mobile software and apps.

Please send an updated CV to be considered!