Capitol Volkswagen Service Technician Apprenticeship

Capitol Volkswagen Merthyr Tydfil Service Technician Apprenticeship

The Service department is vital to the success of our business. From right first‑time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.

• Use diagnostic equipment to identify vehicle faults.
• Test parts and systems to ensure correct working.
• Follow checklists to ensure all critical parts of vehicles are examined.
• Carry out bumper‑to‑bumper overview, service, and inspection.
• Maintain electronic systems including on‑board entertainment systems.
• Undertake repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension.
• Complete legible and accurate paperwork for customers and centre records.
• Maintain a clean and tidy work environment.

Training will be delivered using a combination of virtual classroom remote learning and face‑to‑face block release weeks at our state‑of‑the‑art training centre. Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre in Milton Keynes to complete their apprenticeship training. All training‑related costs, including travel, accommodation, and meals, are fully covered as part of the programme. In the workplace, a personal dedicated mentor will support your continued learning as you apply the skills and knowledge gained through remote sessions and at the centre.

As an apprentice you will also have the opportunity to attend Outward Bound, a personal development week that supports the development of resilience, confidence, and teamwork skills.

GCSE grades 9 – 4 (A –

C) or equivalent in English, Maths and Science. In Scotland, applicants must have or be predicted to achieve Scottish National 5 Grades A – C or above in English, Maths and either a Science or Technical subject.
Equivalent grades include: BTEC first diplomas and certificates, OCR Nationals, Key Skills Level 2, NVQs.

As part of our commitment to Diversity, Equality and Inclusion, all applications are automatically anonymised by our recruitment system. This is with the aim of reflecting the community we serve and eliminating unconscious bias, allowing employees to be appointed based on their talent, skills and experiences regardless of ethnicity, gender, sexual orientation or any other protected characteristic.

In order to be considered for this role, you are required to complete an online application via the link listed. Your online application will be forwarded to our specialist recruitment team. If you are successful, they will talk to you directly and guide you through the next stages of application.