Swyddog Adolygu ac Asesu Dyletswydd​/Duty Review & Assessment Officer

Job
-1963 Job Scale:
Gradd 6 / Grade 6 Job

Hours:

37 Awr / 37 Hours Speciality

Provide appropriate information and/or undertake a proportionate assessment and promote a culture of independence and positive outcomes when signposting or commissioning services.

• Be part of a busy Duty Team and carry out assessments in line with the Social Service and Well-being Act 2014.
• Cover the duty rota on designated days and provide absent coverage if required.
• Engage in a structured conversation with those making an initial enquiry of the service and evaluate any information given.
• Give information, advice and/or sign‑post to other services.
• Ensure that information about advocacy services is provided.
• Accurately and fully record referral information in accordance with departmental procedures.
• Identify any need for advocacy to support the service user to participate in the IAA service proportionate assessment.
• Identify safeguarding concerns and take appropriate actions.
• Carry out community care assessments to ensure service users are receiving the required services to meet their needs, including packages of care, day services, respite and linking with 3rd sector and signposting to other agencies where appropriate.
• Respond to all 126 enquiries and undertake a visit if deemed necessary.
• Agree a range of solutions to meet identified outcomes with adults and carers by providing short‑term respite for service users in a residential setting.
• Approach and undertake Mental Capacity assessments where appropriate to fulfil the requirements of the MCA code of practice.
• Undertake reviews in accordance with departmental policies.

• Evidence of all essential qualifications (details to be provided in application).
• Ability to speak Welsh is desirable.

Merthyr Tydfil County Borough Council is committed to protecting and safeguarding the most vulnerable people in our community. Rigorous pre‑employment checks are undertaken for all appointments as part of our recruitment and selection process. All employees are required to comply with their individual and organisational responsibilities under the Data Protection Act, the Information Security Policy and relevant supporting operational policies. Any matters of a confidential nature must not be disclosed or passed to any unauthorised persons or third party under any circumstance either during or after employment except in the proper course of your employment or as required by law, Merthyr Tydfil County Borough Council or both.

Any breach of confidentiality may lead to disciplinary action. We value diversity in our workforce and consider ourselves to be an Employer of Choice, committed to promoting and integrating equality of opportunity into all aspects of our work. We welcome applications from everyone and encourage applicants from all groups and backgrounds to apply and join us at Merthyr Tydfil County Borough Council.

We are strongly committed to eradicating discrimination in the workplace and ensure that no unlawful discrimination occurs in the recruitment and selection process on the grounds of age, disability, sex, race, sexual orientation, marriage and civil partnership, religion or belief, gender identity and expression, and pregnancy and maternity.