Description
Flagship is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
Essential Functions
Supervise employees and help delegate operations schedules to ensure proper work area coverage.Evaluate performance of personnel and inspect assigned areas to ensure proper work performance. This requires hands‑on support and the ability to perform work when necessary. Duties may include dust mopping, sweeping, stripping/refinishing, carpet scrubbing, servicing restrooms, window washing, etc.Find and define problems, resolve issues, and use these in making appropriate recommendations to management staff, staff, and/or customer contact to exercise continuous quality improvement and to exceed customer expectations.Report any issues, concerns or discrepancies to Operations Manager/Operations Coordinator.Address customer concerns and inquiries and report any new or changing job/work orders.Track and evaluate purchasing activities, supply and equipment usage and repairs. Ensure appropriate labeling, dilution, and storage requirements are conducted in accordance with company, customer and OSHA standards.Provide on‑the‑job training for staff/employees to job‑specific tasks.Participate in company and customer training ensuring effective communication and distribution of information to supervisors, customers and employees.Carry out management responsibilities in accordance with the company’s policies, customer’s rules and regulations and applicable laws when needed.Knowledge and Skills
Ability to multi‑task in a fast‑paced environment with constantly changing priorities and high customer demand.Knowledge of proper use of equipment, materials and supplies used in maintenance work.Must have excellent internal and external customer service skills.Professional appearance and demeanor.Ability to lead others and motivate people.Ability to work individually and as part of a team; an intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills.Microsoft Office skills, i.e. Excel, Word plus Gmail, Google Docs, Google Calendar.Excellent written and verbal communication skills.Bi‑lingual English/Spanish desired.Education and Work Experience
High School diploma or GED.Three to five years related experience and/or training; or equivalent combination of education and experience, preferably in the janitorial/facilities field.Work EnvironmentFast paced office environment.Safety glasses required while performing certain tasks.High sense of urgency.Small office environment.The noise level in the work environment is usually moderate.Exposed to a combination of normal office type environments and shop environments.Regularly exposed to dust, odors, oil, fumes and noise.Requirements
Clean DMV record.Pass criminal background screening.Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, talk or hear.
Physical requirements include stooping, standing, climbing and frequent lifting of a minimum of 40 lbs. of office and facilities equipment. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Other Duties
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