Consultant, Business Consulting; ESS PU Operations
Listed on 2026-11-01
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Business
Business Analyst, Change Management, Business Systems & Technology Analysis
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.
This role will include project management work with some technical aspects as well. Ideal candidate should have significant underwriting and operations experience in Excess and Surplus/Specialty lines of insurance business.
We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, strong business savvy and contributing to a stellar team dynamic. If you thrive in a busy, engaging work environment, we want to know more about you! As a Consultant, you'll act independently or as a member of a team responsible for establishing a common understanding of the business environment in which a project must be defined, designed, created, deployed, used and supported.
You will participate in major process modeling, analysis and design efforts providing business performance management, organizational design and business risk management capabilities to formulate pragmatic, forward facing and impactful business transformation plans.
Key Responsibilities
- Partners with senior leaders to transform their businesses through the strategic application of people, processes and technology.
- Participates in the planning process by identifying complexities, dependencies and duplications.
- Demonstrates expertise in leading business process analysis/design, organizational analysis, needs assessments and cost/benefit analysis to align solutions with business strategies and direction.
- Consults with functional groups within Nationwide Technology and internal business clients to develop short- and long-term business transformation plans.
- Serves as process management contributor and consultant between business customers and systems area for development and implementation of business processes and procedures.
- Responsible for communicating to customers, management and external sources.
- Identifies critical elements of a business process that need to be managed.
- Defines criteria of performance success.
- Reports performance in a cohesive manner.
- As a team member, participates in analysis and design of organizational structures, roles, responsibilities, governance, staffing and sourcing to support business goals, strategies and process architecture.
- Provides significant contribution in executing business unit level change.
- Conducts and leads training of customers on business, technological, societal and environmental trends to support strategies for improving business performance.
- Facilitates evaluation and research of new and existing products, procedures and/or workflow needs associated with business systems for the company.
- Evaluates new technological developments and evolving business requirements, and recommends appropriate systems alternatives and/or enhancements.
- Develops compelling business cases, including gaining senior management input, to accomplish business objectives.
- Identifies, assesses and mitigates business risks associated with current operating model and/or desired target state operating models.
- May provide direction, training and guidance for less experienced staff.
- May assign responsibility for tasks, sets clear objectives and monitors progress and results.
- May monitors project schedules and costs.
- May develops…
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