CASE MANAGER

Overview

Join the Arizona Department of Child Safety as a CASE MANAGER / CHILD SAFETY SPECIALIST. The DCS mission is to partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona children through prevention, services, and support.

Gilbert, Mesa, Tempe, and Phoenix, Arizona

$21.70–68 with step increases after training & years of service

• Work full-time, 40 hours a week on-site/in field; alternative work hours may be required.
• Respond to allegations of child abuse or neglect.
• Conduct interviews and assess child safety.
• Work with families in their homes and in the community.
• Coordinate services and develop case plans.
• Attend court hearings and prepare professional reports.
• Transport children and support placement needs.
• Manage cases throughout your assigned region.
• Collaborate with courts, providers, and partner agencies.

• Bachelor’s or master’s degree earned from an accredited institution recognized by the U.S. Department of Education or 4 years as an Arizona DCS Case Aide.
• Valid driver’s license and a satisfactory 39-month driving record.
• Ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card.
• Work history, Central Registry, and Public Record will be considered.
• Successfully complete the 22 weeks of in-person classroom and field training program.

• Counseling, conflict resolution, and intervention techniques.
• Child development, family systems, and trauma-informed practice.
• Confidentiality and ethical decision-making.
• Behavioral indicators of abuse/neglect, separation, and loss.

Case Managers/Child Safety Specialists are eligible for incremental pay increases as they grow in their roles as follows:

• Upon successful completion of the Arizona DCS 22-week training program: $22.59/hour.
• After one year of DCS Specialist service: $24.11.
• After two years of DCS Specialist service: $25.96.
• After three years of DCS Specialist service: $27.66.

Placement within the DCS Specialist step pay plan may include credit for qualifying years of service as an OCWI Investigator Senior, in addition to prior DCS Specialist experience, in accordance with agency policy.

The CORE program includes seven weeks of classroom training within the 22-week program. Classroom sessions occur in one- to three-week blocks and are held in midtown Phoenix. Eligible hires receive hotel accommodations, as well as meal and mileage reimbursements during required in-person training.

• Comprehensive medical, dental, and life insurance options.
• A supportive retirement plan through the Arizona State Retirement System (ASRS).
• 10 paid holidays annually and generous vacation and sick leave.
• Paid Parental Leave Program (must meet the criteria).
• Higher education discounts, wellness programs, and professional growth and development opportunities.

Entry level

Full-time

Other

Government Administration

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting  or by email uests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.