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Head of - Call Center

Job in Mesa, Maricopa County, Arizona, 85201, USA
Listing for: AT&T
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
  • HR/Recruitment
Salary/Wage Range or Industry Benchmark: 86000 - 129000 USD Yearly USD 86000.00 129000.00 YEAR
Job Description & How to Apply Below
Position: Head of New Hire Experience - Call Center

AT&T in Mesa, Arizona is seeking an Associate Director – New Hire Experience for its onsite call center. You’ll lead onboarding, training, and nesting for new hire classes, ensuring employees start with confidence and the tools they need to succeed from day one.

Working cross-functionally with Talent Acquisition, Learning & Development, and Operations, you’ll shape the early employee journey, coach frontline teams, monitor performance, and champion an engaging, high‑productivity workplace.

This role, Head of New Hire Experience
- Call Center at AT&T, could be your next move.

We are looking to fill the Head of New Hire Experience
- Call Center position at AT&T in Mesa, AZ, United States.

The Head of New Hire Experience
- Call Center role at AT&T is now open for applications in Mesa, AZ, United States.

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