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Federal Help Desk Agent; Secret Clearance

Job in Mesa, Maricopa County, Arizona, 85201, USA
Listing for: Peraton
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 39000 - 62000 USD Yearly USD 39000.00 62000.00 YEAR
Job Description & How to Apply Below
Position: 24/7 Federal Help Desk Agent (Secret Clearance)

Peraton is seeking a Call Center Representative to support Federal customers onsite at Fort Huachuca, AZ. This non-technical role focuses on order processing, inquiry resolution, and general information sharing, serving as the primary contact for incoming inquiries.

Role requires HS diploma with 2 years of customer service experience (or AA/AS or BA/BS with 1 year). Active Secret clearance is required. Shift work includes weekends, holidays, and after hours to ensure continuous coverage.

This is a great opportunity to take on the 24/7 Federal Help Desk Agent (Secret Clearance) role at Peraton.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in AZ, United States.

This opportunity is part of our work in Human Resources, Sales.

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