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Customer Support Associate — Events & SaaS

Job in Mesa, Maricopa County, Arizona, 85201, USA
Listing for: TicketManager
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 32000 - 34000 USD Yearly USD 32000.00 34000.00 YEAR
Job Description & How to Apply Below
Position: Customer Support Associate — Live Events & SaaS

Ticket Manager is seeking a Customer Support Associate in Mesa, AZ to join our on‑shore team. You’ll resolve day‑to‑day questions across the Ticket Manager platform, participate in trainings, and document interactions in the CRM.

You’ll communicate via phone, Zoom, email, and chat, deliver live support when faster, and grow into more complex issues with hands‑on experience and coaching from teammates.

We have an opening for a Customer Support Associate — Live Events & SaaS in Mesa, AZ, United States within Sales, IT & Technology.

We are looking to fill the Customer Support Associate — Live Events & SaaS position at Ticket Manager in Mesa, AZ, United States.

The Customer Support Associate — Live Events & SaaS role at Ticket Manager is now open for applications in Mesa, AZ, United States.

Join us at Ticket Manager as our next Customer Support Associate — Live Events & SaaS in Mesa, AZ, United States.

Position Requirements
10+ Years work experience
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