Guest Experience Specialist
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service, HelpDesk/Support
Extended Stay America is seeking a friendly Guest Services Representative to assist guests, answer phones, check guests in and out, and process payments per company guidelines. You will maintain front desk procedures and uphold safety standards.
You will resolve guest requests through Make it Right, manage reservations, balance cash and city ledger accounts, and keep common areas tidy. Strong English, basic math, and customer service mindset are essential in this role.
Consider building your career as a Guest Experience Specialist at Extended Stay America.
Learn more about the Guest Experience Specialist role in the description above.
We appreciate your interest in this position.
Join Extended Stay America and contribute to our ongoing work.
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